Privacy policy

Privacy Policy

At MiniTrendz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

Information We Collect

When you use our store, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Device and browser information

  • IP address

  • Website activity and interaction data

  • Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Contact you regarding your order

  • Handle returns, exchanges, and refunds

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraudulent or suspicious activity

  • Send promotional emails or marketing messages where permitted

  • Comply with applicable legal and regulatory requirements

Order and Delivery Information

To complete your order, we may share necessary information such as your name, phone number, address, and order details with courier companies, delivery partners, or other service providers involved in fulfilling your purchase.

These parties receive only the information necessary to provide their services.

Payments

Payment information may be processed by Shopify, payment service providers, banks, or other payment partners.

MiniTrendz does not intentionally store complete payment card details unless required and securely handled by an authorized payment provider.

For Cash on Delivery orders, we may collect the information required to process and deliver your order.

Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Shopify may process certain personal information when you use our website or place an order. Their handling of information is subject to their own privacy practices and policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember customer preferences

  • Understand how visitors use our website

  • Measure website performance

  • Improve shopping experience

  • Support advertising and marketing activities

You may be able to manage or disable certain cookies through your browser or available cookie settings. Disabling some cookies may affect website functionality.

Analytics and Advertising

We may use analytics or advertising tools to understand website traffic, customer behavior, and the performance of our marketing campaigns.

These tools may collect information such as device details, browsing activity, approximate location, and interactions with our website.

Marketing Communications

If you subscribe to our emails or provide consent to receive promotional messages, we may send you information about:

  • New arrivals

  • Seasonal collections

  • Special offers

  • Discounts

  • Store updates

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting us.

How We Protect Your Information

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

How Long We Keep Your Information

We may retain your personal information for as long as reasonably necessary to:

  • Complete and manage your orders

  • Provide customer support

  • Maintain business and accounting records

  • Resolve disputes

  • Meet legal or regulatory obligations

Your Choices and Rights

Depending on applicable law and your location, you may have the right to request:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • Withdrawal of marketing consent

  • Information about how your data is used

To make a privacy-related request, please contact us using the details below.

Children’s Privacy

MiniTrendz sells children's clothing, but our website and purchasing services are intended for adults, parents, or guardians.

We do not knowingly intend to collect personal information directly from children without appropriate authorization.

Third-Party Links

Our website may contain links to third-party websites or services.

MiniTrendz is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.

Any updated version will be posted on our website.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us:

Business Name: MiniTrendz
WhatsApp / Phone: +92 309 1495062
Address: Shop #24 LG, Usamina Tower, Rehmat Chowk, Wapda Town, Lahore, Pakistan
Email: minitrendz.pk@gmail.com