Shipping policy

At MiniTrendz, we aim to deliver your order safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days after confirmation.

During sales, holidays, or high-order periods, processing may take slightly longer.

Delivery Time

Estimated delivery time within Pakistan is generally:

2–5 business days

Delivery time may vary depending on:

  • Customer location

  • Courier service

  • Public holidays

  • Weather conditions

  • Remote or difficult-to-reach areas

  • Unexpected courier delays

Delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges are shown at checkout or communicated before order confirmation.

Any applicable delivery fee will be added to your total order amount.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders.

Please make sure your:

  • Name

  • Phone number

  • Shipping address

are accurate before placing your order.

Customers should remain available at the provided phone number so the courier can contact them if needed.

Order Confirmation

MiniTrendz may contact customers by phone or WhatsApp to confirm an order before dispatch.

Orders that cannot be confirmed may be delayed or cancelled.

Tracking Your Order

Once your order has been dispatched, tracking information may be provided where available.

If you need an update about your shipment, please contact our customer support team with your order number.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information.

MiniTrendz may not be responsible for delays, failed delivery, or additional courier charges caused by:

  • Incorrect address

  • Incorrect phone number

  • Missing address details

  • Customer unavailability

Failed or Refused Delivery

If a customer refuses a confirmed Cash on Delivery order or repeatedly remains unavailable for delivery, MiniTrendz may restrict Cash on Delivery for future orders.

Additional shipping charges may apply if a parcel needs to be sent again.

Damaged Parcel or Incorrect Item

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.

Provide:

  • Order number

  • Customer name

  • Photos or video of the parcel/product

  • Details of the issue

Verified issues will be handled according to our Return & Refund Policy.

Delivery Areas

We currently deliver to supported locations across Pakistan, subject to courier service availability.

Some remote locations may require additional delivery time or may not be serviceable.

Delays Beyond Our Control

MiniTrendz works with third-party courier companies and cannot always control delays caused by courier operations, weather, road conditions, strikes, public holidays, or other circumstances outside our control.

We will make reasonable efforts to assist customers if a delivery is delayed.

Contact Us

For shipping or delivery-related questions, contact us:

Business Name: MiniTrendz
WhatsApp / Phone: +92 309 1495062
Address: Shop #24 LG, Usamina Tower, Rehmat Chowk, Wapda Town, Lahore, Pakistan
Email: minitrendz.pk@gmai.com