Terms of service

Welcome to MiniTrendz. By accessing our website, browsing our store, or placing an order, you agree to these Terms of Service.

1. Store Use

You may use our website only for lawful purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the store in any fraudulent or harmful manner.

2. Products and Availability

We aim to display product information, colors, sizes, images, and descriptions as accurately as possible.

However:

  • Product colors may vary slightly due to screen settings or photography

  • Product availability may change without notice

  • Some sizes or designs may sell out

  • We may update, modify, or discontinue products at any time

3. Pricing

All prices shown on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Change product prices

  • Introduce or end promotions

  • Correct pricing errors

If an obvious pricing or listing error occurs, we may contact you before processing the order.

4. Orders

When you place an order with MiniTrendz, you agree to provide accurate and complete information, including your:

  • Name

  • Phone number

  • Delivery address

  • Order details

Submitting an order does not always guarantee acceptance. We may cancel or refuse an order where reasonably necessary, including cases involving suspected fraud, incorrect information, stock issues, or pricing errors.

5. Cash on Delivery

Where available, customers may place orders using Cash on Delivery (COD).

Customers are responsible for providing accurate delivery information and being available to receive the parcel.

Repeated refusal of confirmed COD orders may result in restrictions on future COD orders.

6. Shipping and Delivery

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Operational issues outside our control

MiniTrendz will make reasonable efforts to deliver orders promptly but cannot guarantee an exact delivery date in every situation.

Please refer to our Shipping Policy for additional information.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our published Return & Refund Policy.

Customers should review that policy before requesting a return or exchange.

8. Order Cancellation

Customers should contact us as soon as possible if they wish to cancel an order.

An order may not be cancelable once it has been processed or dispatched.

9. Product Images and Descriptions

We make reasonable efforts to keep our product information accurate.

Actual products may differ slightly from website images in areas such as:

  • Color shade

  • Print placement

  • Packaging

  • Minor design details

These minor differences may not necessarily qualify as a defect.

10. Intellectual Property

Unless otherwise stated, the content on the MiniTrendz website, including our branding, website design, written content, graphics, and original materials, may not be copied, reproduced, distributed, or commercially used without permission.

Third-party names, logos, characters, or trademarks remain the property of their respective owners.

11. Promotions and Discount Codes

Discount codes and promotional offers may:

  • Have expiry dates

  • Apply only to selected products

  • Require a minimum order value

  • Be limited to one use per customer or order

Unless specifically stated, multiple promotions may not be combined.

12. Accuracy of Information

You are responsible for checking that the information provided during checkout is correct.

MiniTrendz may not be responsible for delays or failed delivery caused by incorrect or incomplete customer information.

13. Third-Party Services

Our website may use third-party services such as:

  • Shopify

  • Courier companies

  • Payment providers

  • Analytics tools

  • Social media platforms

Your use of certain third-party services may also be subject to their own terms and policies.

14. Limitation of Liability

To the extent permitted by applicable law, MiniTrendz will not be liable for indirect, incidental, or consequential losses resulting from use of the website or products.

Nothing in these Terms is intended to remove any consumer rights that cannot legally be excluded.

15. Privacy

Your use of our store is also subject to our Privacy Policy, which explains how personal information may be collected and used.

16. Changes to These Terms

MiniTrendz may update these Terms of Service from time to time.

Any updated version will be published on our website. Continued use of the website after changes are published means you agree to the updated terms.

17. Governing Law

These Terms are intended to be interpreted in accordance with applicable laws and consumer protection requirements in Pakistan, unless another law is required to apply.

18. Contact Information

If you have any questions regarding these Terms of Service, you can contact us:

Business Name: MiniTrendz
WhatsApp / Phone: +92 309 1495062
Address: Shop #24 LG, Usamina Tower, Rehmat Chowk, Wapda Town, Lahore, Pakistan
Email: minitrendz.pk@gmail.com

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